Civic

AFTER ACTION REPORTS
What is an After Action Report?
Following an Emergency Exercise/event, a formal report is conducted to summarize the event and discuss the outcome based on the objectives identified within the exercise. This report is known as an After Action Report (AAR), a report that critically analyzes an event and determines recommendations for organizational improvements.
An AAR is conducted by gathering information from the event, such as documents, interviews, or surveys to ascertain participants perspectives. The goal is to identify what went well during the event, what did not go well, and opportunities for improvements where necessary.

EMERGENCY EXERCISES
What is an Emergency Exercise?
An Emergency Exercise is a simulated scenario with the objective to exercise or test response capabilities of an organization. This includes testing emergency plans and procedures to identify any gaps to improve upon.
Emergency exercises have different formats including:

CRISIS COMMUNICATION PLANS
What is a Crisis Communication Plan?
During an emergency event clear communication strategies and protocols are essential for an effective response. A Crisis Communication Plan (CCP) is a document that identifies how an organization will communicate to internal occupants and stakeholders during an emergency event. The framework developed within the plan will facilitate the communication strategies to minimize the negative impacts on the organization’s reputation, operations, and relationships.
The Goals of the Crisis Communication Plan
The specific goals of the CCP for an organization will depend on the organization’s operational needs. A CCP improves the following functions of an organization’s operations: